Every EVOLYF product is engineered for high performance and longevity. To ensure your long-term satisfaction, your hardware is backed by our official 1-Year Limited Product Warranty starting from the date of original delivery.

1. What Is Covered Under Warranty?
Our 1-Year Warranty covers functional and technical hardware failures resulting from manufacturing defects during normal product operation:
* Internal motherboard, chipset, or power distribution failures.
* Image sensor, camera lens, or recording display hardware faults.
* Built-in Wi-Fi, GPS, or button/port defects.
* Internal power module defects.

2. What Is NOT Covered?
This warranty does not cover damage resulting from improper use, environmental factors, or third-party interference, including:
* Physical Damage: Scratches, cracks, broken screens, or damaged outer housing caused by drops, vehicle accidents, or improper handling.
* Installation & Electrical Damage: Damage caused by incorrect vehicle hardwiring, improper fuse box connections, power surges from fuse box or faulty cigarette lighter sockets.
* Liquid Damage: Water ingress, liquid exposure, or extreme weather damage outside operating specifications.
* Tampering: Unauthorized product repairs, opening of sealed internal hardware casings, or custom/unsupported firmware modifications.
* Consumables & Accessories: Normal wear and tear on mounting tapes, suction mounts, power cables, or external MicroSD cards.

3. How to Submit a Warranty Claim
If your product encounters an issue after the initial 7-day replacement window:
* Contact Support: Reach out to our technical team via WhatsApp or support@evolyf.com with your Order ID or Proof of Purchase.
* Video Verification: Send a clear video demonstrating the operational fault so our technicians can diagnose the issue remotely.
* Send for Service / Replacement: Once pre-approved, send the defective unit back to our Lahore technical facility for physical inspection.
* Resolution: Upon confirming a valid hardware defect, our team will either repair or replace your hardware unit and dispatch it back to you within 3–7 business days.